Customer care is important to Kayéluxe! If you have any questions or concerns please contact us via the form below.

We're always ready to help!


Have any questions regarding wholesale, discounts

or just general enquiries?

Get in touch!


Success! Message received.


No refunds or returns are accepted, due to the nature of the product for hygienic purposes. If you receive a damaged product, we are happy to replace it.


Do you provide International delivery?

Of course we do! International shipping is available at checkout. Simply select the appropriate option and voila!


How do I look after Kayéluxe eyelashes?

  • After each use, gently remove the eyelash glue from the lash band

  • Store the eyelashes in the original packaging

What is the best way to apply

Kayéluxe eyelashes?

  • We recommend applying the eyelashes with tweezers, apply in the centre and adjust the lash!

  • Measure the lashes before application

How do I get promotional offers?


Simply subscribe to our mailing list at the bottom of our page and never miss out on a new product release or promotional offer!

How long does delivery take?


Orders are delivered within 1-5 working days. Products that are pre-ordered are dispatched the next working day. Kayéluxe is not liable for any delays within delivery times.


What are your delivery options?


We provide standard UK shipping and recorded delivery within the UK. Free Shipping is also available on promotional offers!